This is a letter from one of our many satisfied customers, who was quite happy for us to quote him : "Ladies & Gentlemen, I had the pleasure of another annual service in your premises this morning (4th Nov 2011). In these days in the business world of unsolicited criticisms and brick-bats from all quarters, I am moved to thank you once again for the courtesy of your reception and treatment generally. I continue to record my thoughts in the trade questionaires that one receives from time to time, and hoping that I am not being pathetic in my old age, I have to say that you are the best dealership in the motortrade in my long experience. Please feel free to quote me. Registration number H****** is also a pleasure to drive, and I am most grateful. Yours sincerely, Clive Buss.