- You and your car
- Parts and servicing
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Accidents and repairs
- Honda Approved Repairers
- Honda Accident Assistance
- Honda Happiness
An accident can happen to anyone. Usually when you least expect it and always when you don't have the time to deal with it.
Honda Happiness Accident Assistance bookletPDF (140kb).
As a Honda owner all you need to do is call 0800 521 728 within 48 hours of your accident and let us sort everything out for you.
No matter where you are in the UK, what has happened or whose fault it is, we will take care of everything - from getting you mobile again to liaising with the insurance companies and arranging the repair of your Honda.*
Any time. 24 hours a day, 7 days a week, 365 days a year.
Members of the Honda Happiness Accident Assistance Programme are entitled to the following:**
We only use Honda Approved Repairers, using only Honda Genuine Parts. With us, your car will be delivered back to you repaired to the very highest standards. Including not just top-quality paintwork and finishing, but confidence that it was repaired by Honda trained Technicians using Honda Genuine Parts.
Keeping your Honda a Honda
- Your car matters to us: we look after your Honda as if it was our own
- We only use Honda Approved Repairers, the best, not the cheapest
- Only qualified Honda Technicians will work on your car
- We always use Honda Genuine Parts, nothing less than the best
Membership
Membership is complimentary** if you bought your Honda from one of our Dealers, either new or through the approved used programme You can expect your Welcome Pack within two weeks of purchasing your car. If it doesn't arrive in this time, please call us on 0845 200 8001 and we'll arrange a replacement.
If you purchased your "new vehicle" from a Honda dealer from January 2007 - February 2010 , you will receive your welcome pack in 2010.
However, if you became a Honda owner through another route we'd love to welcome you as a member, for more details please call 0845 223 2744. To become a member you must own a Honda car (under 5 years old), will need to be over 18 years old, live in the UK and supply your vehicle details including valid VIN.
Been in an accident and need your bodywork repairing? Read about Honda Approved Repairers.
HHAA customer claims portal
If you have an existing claim and have been given your login details you can access the web portal www.hondaaccidentassistance.co.uk.
*Terms and conditions apply - please refer to your Welcome Pack for details.
**Membership is complimentary for up to 3 years and then available at a minimal charge, until your vehicle is 5 years old.